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Support Service

We understand that you don’t always have the family and friends around you to help you stay safe and

independent in your home. 

Whether you need help to tackle everyday life tasks, a friend to talk to or you would like to join a local community activity 

– We can help you!

  • Assessment of your needs
  • Help managing your finances (e.g. bills, benefit claims, debt management)
  • Weekly friendship visits or calls
  • Access to an activities programme
  • Confidence building & increased independence

Our Support Service helps you build confidence and get the assistance you need to continue to live a happier, more independent life. 

As part of the service we offer an Activity Programme ranging from; healthy eating, fitness and mindfulness classes to cultural tours of heritage sites, bingo, quizzes and digital training workshops. ​
You will also receive weekly visits from a Friendship Officer to talk to, share your memories and stories with or turn to for support.  All our Friendship Officers are volunteers, fully trained and police checked.

What to expect

You will be referred to a Befriending Reablement Officer (BRO) who will assess your needs and help you set goals. They will support you with things like; managing and planning your finances and how to tackle the everyday barriers you face – together you will agree a personal support plan.*

*Not everyone requires a support plan. In this case, you will be referred onto an Activity Programme or our Friendship Service.

Over the next 4 - 6 weeks

Your friendly ‘BRO’ will meet with you for a couple of hours each week to assist you and help you build confidence and independence.

As part of your care plan we might refer you onto an Activity Programme or other services (e.g. anxiety therapies etc).

How do I access this service?

You can self-refer, be referred by a relative or carer or you can be referred by a doctor, social worker or district nurse.
Once we have received your referral, we will arrange a convenient time for one of our BRO’s (Befriending and Reablement Officers) to contact you.

For more information or to make a referral:
Call: 0151 330 5678 (Monday – Friday between 10:00am – 3:00pm)
E-mail: mail@ageconcernliverpoolandsefton.org.uk
Complete an Enquiry Form

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Age Concern Liverpool & Sefton is a Registered Charity No. 517902 and a Company Limited by Guarantee registered in England and Wales No. 2002499